LDR 3200 - Leadership in Times of Crisis

Credits: 4

The Covid-19 pandemic made visible on a global scale the importance of leadership in times of crisis. Whether leaders serve in the political, business, nonprofit, or social realm, crises pose new and often unanticipated challenges - and sometimes opportunities - for those in positions of leadership. This course offers an understanding of how leaders proactively or reactively respond to crisis, effectively communicate through their actions and behaviors, make decisions, and maintain self and organizational engagement. The course will also address the opportunities for women and people of color who may emerge as leaders during crisis moments and will explore the concept of the “glass cliff” that many may face. Understanding through case studies, this course explores in-depth how leaders respond to crises while simultaneously attempting to maintain trust among stakeholders such as employees, investors, consumers, government and the like. It also considers the role of leadership style in successfully responding to and managing crises, as well as cases where leaders acknowledge their inability to act in times of crisis.