MGT 5340 - Negotiation and Conflict Resolution

Credits: 2

This course offers coverage of negotiation and conflict-resolution in organizational settings. Students will study the theory and research on effective negotiating strategies to build their understanding of, and skills for, managing differences and negotiating in different situations. The course considers, among other topics, individual negotiations, negotiations in teams, negotiations across national and cultural differences, over race and gender differences, and between organizations. Students will also consider conflict handling styles and response alternatives along with various modes of resolution. In particular, students will be exposed to techniques for facilitating difficult conversations in hopes of resolving conflict and bringing out the best of people in organizations.